Thank you. Your order is received.
A confirmation email is on its way. Here is what happens next.
- 01
We confirm your diamond
We confirm the diamond with our supplier. Your card is saved, not charged.
- 02
We charge your card
Once the diamond is confirmed, we charge your card and email you. If it’s no longer available, your card isn’t charged and we suggest similar stones.
- 03
We check it in Montreal
The diamond comes to our Montreal office, where our gemologist checks it against its certificate.
- 04
It ships to you
Free insured delivery with a signature, within 10 business days of confirmation.
Follow your order in an account
Create an account with the email you used at checkout to keep your favourites, addresses and future orders in one place.
Create an accountQuestions about your order? Write to info@jouwell.com or call +1 (514) 531-4002.